SHIPPING AND RETURNS
Shipping Policy
At EleganceJewels, we strive to provide the best possible shopping experience for our customers. We offer free shipping on all orders over $50 and use secure packaging to ensure your jewelry arrives in perfect condition. Our shipping methods are reliable and efficient, so you can enjoy your new jewelry as soon as possible.
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from EleganceJewels. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 30 days of purchase. Simply contact our customer service team to initiate the process.
Please note that personalized items are final sale and cannot be returned or exchanged. Additionally, any items that show signs of wear or damage cannot be returned or exchanged.
If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.